Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, courteous, confidential and polite manner. Demonstrates proficiency in using the integrated computer/telephone workstations to process all calls.
Reports to: Patient Access Supervisor
FLSA: Non-exempt
Minimum Education
X High school diploma or equivalent □ Preferred X Required
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Lifepoint Health - (615) 920-7000
330 Seven Springs Way, Brentwood, Tennessee 37027
© 2018 LifePoint Health, Inc.
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