CSS Administrative Coordinator in Brentwood, TN at Health Support Center

Date Posted: 8/10/2018

Job Snapshot

Job Description

Health Support Center


The CCS Administrative Coordinator is responsible for providing administrative support to the Credentialing Support Service (CSS) Team by monitoring and processing of a variety of work items including the intake, triage, flow, and management of paper and electronic documents for credentialing and provider enrollment operations by phone, e-mail, and mail. 


To perform this job, an individual must perform each essential function satisfacto-rily with or without a reasonable accommodation. 

Coordinate the intake, preparation, processing, and flow of the department's documents in an efficient and ac-countable manner.

Conduct initial pre-enrollment review of credentialing and provider enrollment applications to include: accessing and reviewing submitted documents, evaluating the completeness of submitted documentation.

Ensure and maintain efficient and standard paperwork flow between physician offices, hospitals, and the Health Support Center.

Assist Credentialing and Provider Enrollment Specialists with retrieval of specific documentation as assigned.

Conduct research, collect and analyze data, and prepare reports for Credentialing Support Service Team.

Regular and reliable attendance.

Perform other duties as assigned.

Additional Information:

Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.

Access to and/or works with sensitive and/or confidential information.

Exhibit a basic understanding of healthcare regulatory and compliance (e.g., HIPAA).  Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

Job Requirements


The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education: High School Diploma or GED equivalent; Associate’s Degree preferred. 

Experience: Minimum of 1-year administrative experience preferably in a healthcare setting

Certifications: N/A

Licenses: N/A

Skills and Abilities:

Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and in-terpret graphs.

Foundational Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc.

Foundational Communication -- Simple messages communicated orally. May write brief messages and keep sim-ple records. May explain and offer guidance on routine procedures.

Routine Business Problems -- Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.

Job Specific Impact -- Decisions generally affect own job or assigned functional area.

Foundational Judgement -- Results are defined and existing practices are used as guidelines for how to complete work activities’ works closely with supervisors/manager who provides broad guidance and overall direction.

Foundational Planning / Organization -- Prioritize assigned and routine tasks. Handle appropriately.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended pe-riods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 20 pounds.  Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.

In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.

Noise level in the work environment is typical for an office and/or hospital environment.

Minimum overnight travel (up to 10%) by land and/or air.

LifePoint Health is committed to being a place where employees want to work and takes seriously our responsibility to comply with all regulatory and legal guidelines throughout the recruitment and hiring process. The recruiting process with LifePoint Health will always include emails to job candidates from an address ending in “@lpnt.net”, as well as at least one phone interview and/or in-person interview prior to hiring.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran


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