Coord-Clinic in Sanford, NC at Central Carolina Hospital

Date Posted: 6/22/2020

Job Snapshot

Job Description

Central Carolina Hospital

Summary: 
Responsible for overseeing administrative workflow, scheduling, charge entry, referral coordination, worklist task completion within the EMR, and customer service operations within the office.

Essential Functions:
1. Greeting patients entering the physician practice.
2. Answer office phones, make appointments, confirm appointments.
3. Check-in patients and collect accurate patient demographics, enter data into electronic system and verify insurance eligibility.
4. Check-out patients and assist them with referral processing and scheduling process
5. Collect co-pay, post patient payments.
6. Charge entry and patient balance processing.
7. Work daily reports as set by practice manager
8. Balance daily batches
9. Perform day end processes as set by office protocol
10. Other duties as assigned
11. Provides a positive and professional representation of the organization.
12. Promotes a culture of safety for patients and employees through proper identification, reporting, documentation and prevention.
13. Maintains hospital and clinic standards for a clean and quiet patient environment to maintain a positive patient care experience.
14. Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of role or practice.
15. Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards
16. Complies with organizational and regulatory policies for handling confidential patient information
17. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization
18. Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies.

Job Requirements

Required Education:
High school diploma or equivalent is required
Associate’s degree is preferred
Bachelor’s degree is preferred

Required Certification:
Medical office and billing certification preferred or at least two years of experience. 

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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