Managing Engineer, Infrastructure Services (Storage) in Brentwood, TN at Health Support Center

Date Posted: 7/7/2018

Job Snapshot

Job Description

Health Support Center

POSITION SUMMARY:

The Managing Engineer, Infrastructure Services oversees the efforts of LifePoint employees, vendors and contractors within LifePoint’s technology infrastructure.  Provide general oversight and management of LifePoint’s physical infrastructure located in Brentwood, TN, and Plano, TX datacenters.  This includes servers, Blade chassis, SAN’s, Hyperconverged Infrastructure, and the associated Fiber connectivity switching.  .S\he will be a hands-on individual who can perform relevant technical tasks and supervise a group of engineers to support of all key hardware and resources.  


The position requires a high-level understanding of virtualization technologies and the ability to leverage the technical knowledge of the VMware team members to ensure that the virtualization infrastructure is maintained and expanded in alignment with Lifepoint’s strategic direction while complimenting other infrastructure services (Storage/Citrix/Server Hardware).  

ESSENTIAL FUNCTIONS:  To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.  


The position requires an individual with a strong background in enterprise-class, storage-related technologies and skills whom can provide technical leadership and guidance to their team regarding the following:


  • Hyperconverged infrastructure
  • Three-tiered architecture
  • Hypervisors (Acropolis, VMware, XenServer)
  • Storage area network switching (SAN)
  • Storage tiering concepts, and the associated storage platforms
  • SAN protocols
  • Storage and data replication
  • Storage health/performance monitoring and reporting tools
  • Disaster recovery solutions that leveraging the server and storage environment
  • Storage provisioning practices
  • Forecasting/planning datacenter needs and strategic direction
  • Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
  • Access to and / or works with sensitive and / or confidential information.
  • Exhibit an understanding of healthcare regulatory and compliance (e.g., HIPAA).  Skilled in the application of policies and procedures.  Knowledge of Business Office Standards and Recommended Practices. 

General Responsibilities:

  • Participates in and assists with ongoing analysis, development, design and implementation of new  systems and infrastructure including setting standards, data design and integration of standards and design
  • Leads the daily operations and engineering of datacenter systems
  • Provides leadership for the Storage, VMware, Datacenter, Hyperconverged, Backup, and Disaster Recovery teams, identifying work priorities and ensuring effective communication within the team and with external partners/stakeholders
  • Creates a healthy interpersonal and team-oriented environment
  • Is customer service minded and develops and maintains cordial, effective partnerships with business area and other Information Services employees
  • Ensures business area satisfaction with regular interaction and by managing expectations, understanding service level expectations and delivering technology solutions in a timely and cost-effective fashion
  • Supervises vendor performance and contractor resources and ensures they are performing competently and that LifePoint is receiving services aligned with contractual terms and conditions
  • Ensures that LifePoint best practices are followed for the delivery, implementation and maintenance of systems by employees and contractors Ensures the technologies meet LifePoint’s requirements for functionality, performance and reliability
  • Prepares and stewards to department and project budgets


SUPERVISORY RESPONSIBILITIES: 
  • Supervise the work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing productivity. May offer recommendations for hiring, termination and pay adjustments, but do not have final responsibility for making these decisions.

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.

  • High School Diploma or GED  
  • Minimum 5 years of relevant experience, including mangement and operation of enterprise Storage or Virtualization environments; experience working in multi-facility healthcare information services department; minimum 1 year of supervisory experience required.
  • Experience with the practical use of systems engineering, project management and information systems management and controls systems including ITIL

The position requires an individual with a strong background in enterprise-class, storage-related technologies and skills whom can provide technical leadership and guidance to their team regarding the following;

Storage Area Network switches (SAN)

Storage Tiering Concepts

Storage platforms

SAN protocols

Storage replication

Storage health/performance monitoring and reporting tools 

Disaster recovery solutions that leveraging the storage environment

Storage provisioning practices

Forecasting/planning storage needs and strategic direction




Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran