Medical Office Receptionist-PRN in Sanford, NC at Central Carolina Hospital

Date Posted: 11/7/2017

Job Snapshot

Job Description

Central Carolina Hospital

A non-exempt medical office position responsible for front office processes in the physician practice
Essential Job Responsibilities:
  1. Greeting patients entering the physician practice.
  2. Answer office phones, make appointments, confirm appointments.
  3. Check-in patients and collect accurate patient demographics, enter data into electronic system and verifies insurance.
  4. Check-out patients and assist them with referral processing and scheduling process
  5. Collect co-pay, post patient payments.
  6. Charge entry and patient balance processing.
  7. Work daily reports as set by practice manager 
  8. Balance daily batches
  9. Perform day end processes as set by office protocol

Job Requirements

Education: High school diploma/GED required. Completion of a medical office assistant program preferred.
Certification: Prefer healthcare management/administration certification.
Experience: Must have a minimum of 2 years of experience working in a medical office setting
Other Requirements: Basic computer skills.  Must be able to work on tobacco-free campus.
Performance Requirements:
  1. Knowledge of insurance verification process
  2. Understanding of documentation required for physician appointments.
  3. Knowledge of Electronic Health Systems
  4. Knowledge of ICD-10 and CPT codes
  5. Knowledge of the policies and procedures of a clinic sufficient to provide effective patient care.
  1. Skill in multi-tasking.
  2. Skill in customer service.
  3. Skill in computer hardware and software use.
  4. Skill in verbal and written communication.
  5. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
  6. Skill in analyzing situations accurately and taking effective action.
  7. Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
  8. Skill in organizing work, making assignments, and achieving goals and objectives.
  9. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
  1. Ability to multi-task, manage details and organize efficiently and effectively.
  2. Ability to read, interpret, and apply policies and procedures.
  3. Ability to set priorities among multiple requests.
  4. Ability to interact with patients, medical and administrative staff, and the public effectively.
  5. Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran