Patient Access Coordinator in Danville, VA at Sovah Health - Danville

Date Posted: 8/3/2022

Job Snapshot

Job Description

SOVAH Health - Danville

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.  Greets patients, obtains demographic and financial information, obtains necessary signatures and collects payment from patient.  Assists in all phases of the scheduling, pre-registration and registration processes. 


Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Distributes and explains forms, documents, and educational handouts to patients or family members.

Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.

Provides explanation of process and addresses concerns and questions.

Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

Schedules appointments and communicates scheduling changes with all appropriate departments and coworkers.

 Verifies insurance benefits and obtains precertification/authorization as necessary.

Reviews physician’s orders for completeness and compliance requirements, i.e., covered tests, prior authorizations, and ensures forms and record completeness.

Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Calculates patient financial obligation and obtain and verifies the accuracy of authorization when required

Job Requirements

Minimum Education
 High school diploma or equivalent required

 Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Requires flexibility in scheduling and ability to work all shift patterns including week-ends and holidays to insure appropriateness and continuity of care for the patients of Sovah Health Danville on all units.

 Minimum Work Experience
 Two (2) years of experience working with the public preferred
Knowledge of collection policy and previous experience with insurance preferred

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.

LifePoint Health - (615) 920-7000

330 Seven Springs Way, Brentwood, Tennessee 37027

© 2018 LifePoint Health, Inc.

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