Patient Access Coordinator in Danville, VA at Sovah Health - Danville

Job Description

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.  Greets patients, obtains demographic and financial information, obtains necessary signatures and collects payment from patient.  Assists in all phases of the scheduling, pre-registration and registration processes. 

 

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Distributes and explains forms, documents, and educational handouts to patients or family members.

Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.

Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

 Verifies insurance benefits and obtains precertification/authorization as necessary.



Reviews physician’s orders for completeness and compliance requirements, i.e., covered tests, prior authorizations, and ensures forms and record completeness.



Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.



Calculates patient financial obligation and obtain and verifies the accuracy of authorization when required