Patient Access Rep I - Admitting - Full Time Days in Hickory, NC at Frye Regional Medical Center

Date Posted: 9/10/2020

Job Snapshot

Job Description

Frye Regional Medical Center

Provide exemplary Customer Service

•        Greet patients in a friendly tone

•        Assign the correct medical record number and notify HIM for any duplicate patient records

•        Register patient by obtaining and entering accurate demographic information at designated workstation or at bedside.

•        Records insurance information, verify benefits and eligibility

•        Explain benefits to the patient and/or family member as needed

•        Obtain insurance and photo identification card copies

•        Assign insurance plans accurately

•        Scan appropriate order into the correct patient’s account

•        Verify and/or obtain prior authorization if needed

•        Ensure charts are completed and accurate

•        Welcome patient and family members in a professional manner.

•        Relays information between patients, family members, and clinical staff as needed

•        Updates demographic information as needed

•        Obtain signatures on documents needed to complete the registration process.

•        Assists patients during the checkout process by calculating and collecting a payment information and posting payments accordingly

•        Meet performance of productivity and quality expectations

Job Requirements


               High school diploma or GED required


               One year of related experience preferred.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

LifePoint Health - (615) 920-7000

330 Seven Springs Way, Brentwood, Tennessee 37027

© 2018 LifePoint Health, Inc.

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