Patient Service Rep in Mexia, TX at Parkview Regional Hospital

Date Posted: 11/25/2021

Job Snapshot

Job Description

Parkview Regional Hospital

Provide administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing. Greets visitors and communicates with patients and providers. Places, answers, and directs phone calls and distributes messages. Organizes, coordinates, and schedules meetings and appointments. Keeps office area neat and tidy and monitors and orders office supplies. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Coordinates work flow and complies records of office activities. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash

Job Requirements

High school diploma or equivalent X Preferred

One year in a medical office/ physician practice environment X Preferred

Requires critical thinking skills and the ability to work with minimal supervision. Excellent communication and customer service skills. Medical office software experience necessary. Uses consistent good judgment and discretion. Ability to read, understand, and follow oral and written instruction. Working knowledge of ICD and CPT medical terminology .Typing or data entry at 35 wpm Knowledge of business office procedures; use of proper grammar, spelling, and punctuation.

Position is in a fast-paced medical office environment. Frequent contact with employees and outside agencies. Good eyesight and hearing, manual dexterity and full range motion required. Some bending and stooping required. Must be able to stand or sit for extended periods of time. May require occasional lifting of 25 pounds or more. Requires manual dexterity to handle heavy paperwork volume, operate keyboard, calculator, photocopy machine, and other office equipment. Requires eyesight correctable to 20/20 to read number, policies, and computer terminals. Requires hearing within normal range for telephone use. Occasional exposure to acutely ill patients and communicable diseases.


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