Registration Clerk - Part-Time in Georgetown, KY at Georgetown Community Hospital

Date Posted: 11/15/2019

Job Snapshot

Job Description

Georgetown Community Hospital

NOTICE - this position for the hours of: Saturday & Sunday, 1pm - 1am.

Internal candidates will need to complete a Transfer Request form located in HR.  Submission of this form does not guarantee transfer.

External candidates will need to complete the application and then access and complete the Healthcare Assessment Tool that will be emailed once the application is submitted.  Failure to complete the Healthcare Assessment Tool will halt your process.

Job Description

Georgetown Community Hospital is currently searching for a Patient Registrar to join our team full-time.  This is a permanent position within a growing team of patient registration professionals within the Emergency Room Department.  You would be greeting, conversing with, and gathering information from patients as they enter the ER and require emergency services.  Your high school diploma or GED and 2 years solid work experience in customer service or healthcare are the minimal requirements for the position.

We are a community hospital dedicated to making our community healthier.  This position plays a critical role in delivering high quality care!  You would be the first person to greet patients, learn important information from them, walk people through the admitting/registration process and communicate that information to physicians and nursing teams.  You don’t have to be a Nurse or Doctor to have an impact on people’s health.  As a Registrar you have important role in delivering a positive experience for our patients.

If you have ever considered getting into the healthcare field then this is an excellent way to get started.  This opens the door to a healthcare experience.  Many nurses, physicians, and even executives at Georgetown have gotten their start in healthcare as a Registrar.  We have a solid training program.  You will learn that this is more than just greeting patients… you will have the opportunity to learn in-depth about the business of healthcare.  Additionally, we have an excellent view of the hospital because we work with all departments in the building to provide support from an administrative stand-point.  In all, there is a lot of opportunity from this role. 

Job Summary:

  • Accurately obtain demographic information from patients and update information in the hospital IT systems.

  • Provide Patients and Family Members with educational information and materials.

  • Provide excellent customer service to patient and staff members.

  • Obtain appropriate signatures as well as explanations of such signatures.

  • Verify all insurance information and obtaining pre-cert/authorization when required by insurance.

  • Ensure all information obtained in the registration interview, is communicated with the nursing staff or ancillary department staff members.

  • Collect upfront copays/coinsurances from patients

  • Participate in Staff and Quality Improvement meetings.

  • Verify Insurance and notify patient of their expected out of pocket expense.

  • Make appropriate Status changes on Patients for all Departments

  • Answering of the PBX transferring calls to appropriate location as well as calling of codes within hospital in a professional manner.

  • Smiling and providing caring customer service.

Job Requirements


  • High school graduate or GED

  • 2 years solid work experience in CustomerService or Healthcare field

  • Requires critical thinking skills, decisivejudgment and the ability to work with minimal supervision.   Must be able to work in a stressfulenvironment and take appropriate action.

    We offer a complete benefits package including health,life, dental, vision, 4 weeks of vacation, and more.  Ask us about ourTuition Reimbursement program and close free-parking.  We are conveniently located just 12 minutesfrom New Circle Road on the Lexington side of Georgetown.

    Join us!  See why GeorgetownCommunity Hospital has received the highest national marks in patientsafety.  See why these nationalrecognitions are a testament to our core values of providing high quality, safeand compassionate care. 

    Apply directly to this job posting andwe will reach out to you as soon as possible.  We look forward toconnecting with you!

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran