Workpoint Assistant Drug Screen Collector in Price, UT at Castleview Hospital

Date Posted: 6/26/2020

Job Snapshot

Job Description

Castleview Hospital

The primary purpose of this position is to drug screen collections. Drug screen collections, perform breath alcohol testing, answers telephones, and schedules appointments.
Job Responsibilities:           
  • Conducts all walk-in drug screens.
  • Responsible for monthly on-site random testing.
  • Answers phones in a timely and polite manner, transfers calls appropriately, and relays messages.  Attempts to resolve patient questions and requests before referring them to other staff members.
  • Maintains the record by placing additional visit information, tests, and dictation.
  • Utilizes the computer system by inputting patient information, payments, letters, etc. on the patient’s account. 
  • Works effectively with company representatives to ensure compliance of protocols.
  • Responsible for pulling on-call duties.
  • Contacts clients as needed to convey information concerning appointments, and other information as needed.
  • Maintains the fax inbox by clearing daily and uploading documents into the proper patient chart or printing off to be given to the proper person (practice specific – may be done by clinical staff).
  • Runs between the hospital and clinic delivering mail or paper work and occasionally collecting supplies.
  • Scans in reports.
  • Assists in the effective and efficient operation of the medical practice performing drug screen collection, breathe alcohol testing and hair collection for drug screens.
  • Maintains CONFIDENTIALITY of all pertinent patient care information to assure patient rights are protected. Releases information in accordance with established policies.
  • Does not have unauthorized overtime, arrives on time, leaves on time and has few unscheduled absences.
  • Respects diversity of each individual (patients, visitors, vendors, co-workers).

Job Requirements


  • Excellent communication and customer service skills required. Previous physician office experience preferred.
  • Required certifications needed to perform job duties will be obtained after hire.
Complexity of Work:         
  • Critical thinking skills, decisive judgment, and requires the ability to work with well with others. Must be able to work in a stressful environment and be able to handle multiple tasks.
Personal Protective Equipment:
  • Follows Standard Precautions using personal protective equipment as required.
 The position requires a clear driving record and you must maintain insurance on your vehicle.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran


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