Accounts Receivable Clerk - Physician Practice Network Full-Time Days in Hickory, NC at Frye Regional Medical Center

Date Posted: 3/12/2018

Job Snapshot

Job Description

Frye Regional Medical Center

As a part of Duke LifePoint Healthcare, our community hospital is being supported with more resources than ever before. Duke LifePoint combines Duke University Health System's unparalleled expertise in clinical excellence, quality and patient safety with LifePoint Health's financial resources and extensive operational experience - making our hospital even stronger. 

Duke LifePoint Healthcare's pledge to our hospital and the communities we serve is quality, expertise and commitment.

•         Quality is the cornerstone of Duke LifePoint, and it is the central focus of everything the organization and our hospital strive to achieve. 

•         Duke LifePoint pledges to bring a wealth of expertise and resources to strengthen the already excellent care our hospital delivers. 

•         And, Duke LifePoint's commitment is to work collaboratively with our hospital to make our community healthier by strengthening local healthcare delivery for the future.  

For more information about Duke LifePoint, visit

Job Description:

1.      Post all payments, by line-item, received for physician’s professional services into the practice management system including co-payments, insurance payments, and patient payments with an emphasis on accuracy to ensure maximum patient satisfaction and profitability.  All payment batches must be balanced in both their dollar value of payments and adjustments.

2.      Post all credit and debit adjustments to patient accounts with strict adherence to the Revenue Cycle Guidelines.

3.      File all charge, payment and adjustment batches in the appropriate format.

4.      Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with Revenue Cycle Guidelines. 

5.      Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction.

6.      Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates.

7.      Maintain proficiency with all facets of the medical practice management system.

8.      Maintain an organized, efficient and professional work environment.

             Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance. 

9.      Perform all other duties as assigned.

Job Requirements

High school diploma or GED is required.       
Prior accounts receivable experience preferred.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran