Customer Service Associate- Registration Days (1.0FTE) in Watertown, WI at Watertown Regional Medical Center

Date Posted: 7/27/2019

Job Snapshot

Job Description

Watertown Regional Medical Center

The Customer Service Associate is often the first point of contact for our patients and their family. Individuals with excellent communication skills, attention to detail, and an understanding of patient confidentiality should consider this opportunity. Responsibilities include providing superior customer service through scheduling, patient registration, and telephone. The Customer Service Associate will interview incoming patients and/or their representatives, recording pertinent identifying information and providing directions to access services.

Job Requirements

High School Diploma or equivalent.
 Minimum of sixmonths previous experience in the healthcare field, required.
 Registrationand admissions experience, preferred.
 Knowledge ofswitchboard system and procedures, preferred.
 Excellentcustomer service attitude and interpersonal skills.
 Basic medicalterminology understanding.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran


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