Patient Access Coord - PRN in Fort Mohave, AZ at Valley View Medical Center

Date Posted: 7/26/2019

Job Snapshot

Job Description

Valley View Medical Center

The Patient Access Coordinator responds to all CODES in accordance with the Admitting Office Safety Plan to ensure the safety of all staff, patients and visitors; establishes and maintains quality customer service by providing customers with information about billing, services, and various other hospital programs--in person, over the telephone or in writing; responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable; prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information;  ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking;  assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities;  promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Admitting employees with the completion of their responsibilities;   refers deviations of policies and procedures to supervisor;  attends various meetings and seminars as may be required; and is required to work whatever shift the Admitting Director requires of them; must have strong math skills;  must be able to use Microsoft Software, HMS with AS-400 computer skills preferred and  performs other duties as assigned

Job Requirements


High School Diploma or Equivalent Required

Experience Required:

Previous working exp. verifying as well as obtaining approvals with Insurance carriers, Customer Services, Cash Handling, Computer Literate, Team Player, Friendly Personality,.

Preferred Not Required:

Previous hospital exp., Bi-Lingual

Special Skills & Qualifications

Must have strong interpersonal, oral and written communication skills. Effective human relations skills are required for

interfacing with team members, all levels of staff, physicians, patients, families and other contacts.  Must possess the ability to effectively function in a stressful environment.  Must possess the ability to use the following equipment; Telephone/Overhead Paging System/Fax

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran