Patient Account Rep - Rutherford Ortho in Rutherfordton, NC at Rutherford Regional Health System

Date Posted: 8/12/2019

Job Snapshot

Job Description

Rutherford Regional Health System

As a part of Duke LifePoint Healthcare, our community hospital is being supported with more resources than ever before. Duke LifePoint combines Duke University Health System's unparalleled expertise in clinical excellence,
quality and patient safety with LifePoint Health's financial resources and extensive operational experience making our hospital even stronger.
Duke LifePoint Healthcare's pledge to our hospital and the communities we serve is quality, expertise and commitment.

• Quality is the cornerstone of Duke LifePoint, and it is the central focus of everything the organization and  our hospital strive to achieve.

• Duke LifePoint pledges to bring a wealth of expertise and resources to strengthen the already excellent care our hospital delivers.

• And, Duke LifePoint's commitment is to work collaboratively with our hospital to make our community healthier  by strengthening local healthcare delivery for the future. 
For more information about Duke LifePoint, visit

Schedules and registers patients. Maintains patient information on the computer system.

Posts charges, completes paperwork, collects copays, deductibles and account balances.

Assists in the completion of "end of day balancing/closing" and deposit preparations for courier pickup.

Answers phone calls from patients to resolve questions pertaining to appointments, test results, prescription requests, and other as per policy. Facilitates all inquiries from drug store
pharmacists, hospital departments and other physician offices as required.

Job Requirements

Minimum Education

High school diploma or equivalent - Required

Required Skills:

 Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Must be able to work in a stressful environment and take appropriate action. 

Minimum Work Experience:

1-2 years preferred

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran


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