Senior Director, Acute Clinical Services in Brentwood, TN at Health Support Center

Date Posted: 4/17/2018

Job Snapshot

Job Description

Health Support Center


The Senior Director, Acute Clinical Services provides leadership to the strategic development, implementation, and related meaningful use of Electronic Health Records (EHR) and other clinical technologies within LifePoint Health acute care venues, and provides clinical, informatics, and project management leadership to the system-centric teams (i.e. Meditech, MEDHOST, Paragon, Cerner, and other core applications) through system-centric Directors as well as assuring inclusion of others within the HITS Clinical team as appropriate to meet objectives.

ESSENTIAL FUNCTIONS:  To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.  

  • Work with clinicians and the appropriate Health Support Center (HSC) and facility stakeholders to plan, deploy, and remediate technology initiatives with focus on provider adoption and patient outcomes.
  • Assume a leadership role and serve as the principal subject matter expert (SME) associated with clinical process improvements and solutions deployments such as within the electronic documentation systems (CPOE, physician documentation, Evidence-Based Order Sets, an Enhancement Process), and strategies to imbed operational technology into clinician workflow, improving productivity, clinical decision making, and patient outcomes.
  • Function as a liaison among facility-based clinicians and HSC Ops Leadership, Quality, HITS, Development/Transition, and other departments to ensure clinical needs are clearly articulated and understood so that appropriate solutions can be developed and deployed.
  • Lead due diligence efforts for the Clinical Services team in collaboration with the Development and Transition teams of LifePoint Health.
  • Oversee delivery management, downtime solutions, and improvement related to acute clinical systems.
  • Maintain strong leadership role in guiding the development and deployment of materials and process design associated with area of responsibility; including training programs, sample ideal process flows, templates, governance models, etc.
  • Gather, lead, and support a team with a focus on skills and knowledge on the technology, as well as adoption aspects of clinical technology. 
  • Serve as a change agent to help lead complex, interconnected clinical technology initiatives.
  • Support the Quality initiatives throughout the organization and recommend system solutions or aids to enhance the technology solutions for improved patient outcomes.
  • Work directly with solutions vendors in the design, prioritization and adoption of on-going improvements to clinical solutions.
  • Collaborate with all levels of leadership at the HSC and within facilities to provide guidance in the adoption of clinical documentation systems and other clinical technologies, use of data, with the goal to achieve positive patient outcomes with LifePoint Health.  
  • Focus on mitigating the impact the EHR and other technologies on the workflow of providers and other clinicians, and leads the system-centric teams while devising strategies to offer support and remove barriers to adoption.
Additional Information: 
  • Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
  • Access to and/or works with sensitive and/or confidential information.
  • Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).  Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

  • Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.
  • Education: Bachelor’s Degree in Nursing; Master’s Degree or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
  • Experience: Minimum 10 years of experience; including 5 years in acute clinical nursing with progressive leadership executive and at least 3-5 years’ experience with Informatics and Systems implementations.
  • Certifications: Nursing Informatics preferred.
  • Licenses:  Current Registered Nurse (RN) license.
Skills and Abilities:

Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Advanced Computer Skills -- Routine use of electronic mail and computer systems. Ability to incorporate com-plex and complicated functions into documents, spreadsheets, databases, and presentations to support business objectives.

Complex Communication -- Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others. 

Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situa-tion. Problems are solved using knowledge and skills, general precedent and practices. 

Department Specific -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.

Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. 

Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended pe-riods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 20 pounds.  Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 


Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.
In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.

Noise level in the work environment is typical for an office and/or hospital environment.
Moderate overnight travel (up to 30%) by land and/or air.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran


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